Privacy Policy

1. Introduction

CertVoucherHub ('we', 'our', 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our services.

2. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, billing address, and payment information when you make a purchase or contact us.

3. How We Use Your Information

We use your information to process orders, deliver exam vouchers, provide customer support, send order confirmations, improve our services, and comply with legal obligations.

4. Payment Processing

We do not store credit card details. All payments are processed securely through Razorpay. Your payment information is encrypted and handled in compliance with PCI-DSS standards.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with payment processors and delivery partners solely for order fulfillment.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to access, correct, or delete your personal data. You may contact us at any time to exercise these rights or withdraw consent for marketing communications.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Cookies

Our website uses essential cookies for functionality. We do not use tracking cookies for advertising purposes without your explicit consent.

10. Contact Us

For privacy-related inquiries, contact us at support@certvoucherhub.com or via WhatsApp at +91 7011704436.